ResidentsPay your rentMaintenance request
Compass Property Management

Know your balance

It is the tenants’ responsibility to stay informed of their current balance due before making required rent payments. Current balances, along with any charges assessed and payments received, are in the Account Ledger, which can be found in the payment section of the online Tenant Portal.

All payments are applied to outstanding balances first, which include late fees and other charges, and any remaining funds will be applied to rent due. Paying with a money order? See how to fill out your money order. For the portal and other documents, see the resident information page.

Pay your rentMaintenance request
Side of a renovated One Loop building

Key dates

1st of the monthRent is due
2nd of the monthRent is late
5th of the monthLate fees are added
15th of the monthPay or Quit notices sent

What happens when

1st
Day of the month

Rent payment is due.

2nd
Day of the month

Rent is considered late if not paid in full.

5th
Day of the month

If rent has not been paid in full by the 5th, late fees will be assessed and added to your current balance due.

15th
Day of the month

If rent (and/or any charges or fees due) have not been paid in full, delinquency (Pay or Quit) notices will be sent, requiring immediate payment. Failure to make full payment as directed on this notice will result in immediate eviction proceedings.

30+
Days past due

Abandonment procedures, as stated in your lease, will begin if you are past due more than 30 days and have made no attempt to contact the main office.

Late payment history

A history of late payments will be considered a violation of your lease agreement and will be considered grounds for eviction.

No exceptions

In order to be uniform in policy and fair and impartial to all residents, exceptions to the payment policy cannot be granted due to any personal reason and/or hardship, without exception, unless required by law.

Questions

When is rent due at One Loop Apartments?

Rent is due on the 1st day of the month. It is considered late on the 2nd day of the month if it has not been paid in full.

When are late fees added?

If rent has not been paid in full by the 5th day of the month, late fees are assessed and added to your current balance due.

Where can I see my current balance?

In the Account Ledger, in the payment section of the online Tenant Portal. It shows your balance, any charges assessed and payments received.

How are my payments applied?

All payments are applied to outstanding balances first, including late fees and other charges. Any remaining funds are applied to rent due.

What happens if rent is not paid by the 15th?

Delinquency (Pay or Quit) notices are sent, requiring immediate payment. Failure to make full payment as directed on the notice results in immediate eviction proceedings.

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